Daytronik Solutions

TOTAL RECALL CLASSIC RACK RECORDER - OVERVIEW

User Benefits

• Affordable Voice Logger: Robust, professional voice logger with superior cost-to-channel ratio.
  

• Reliable System: Stable Linux operating platform with built-in redundancy and powered by the latest Intel Atom™ processors. Purpose-built for voice logging applications.
  

• Flexible Call Recording: Interface with analogue telephone lines, radios, intercoms and more.
  

• Secure: Tamper proof recording format and multi-level access control.
  

• Accessible: Remote voice logger access and control software included with unlimited licenses.
  

• Powerful: Comprehensive voice logging, search, monitoring and playback capabilities.
  

Key Features

• Analogue and VoIP voice logging system - record phones, 2-way radio, intercom, microphone and more.
  

• Record up to 72 simultaneous analogue calls per unit.
  

• Record up to 8 VoIP channels, in combination with up to 8 analogue channels.
  

• Up to 60,000 hours / 350,000 call records stored onboard.
  

• Built-in LCD and control panel.
  

• Configure, live monitor and search calls via LAN/WAN/VPN/Dialup.
  

• Secure and tamper proof recording format.
  

• One-click real-time call monitoring.
  

• Comprehensive call search capability.
  

• Comprehensive archiving options.
  

Professional, Automatic Voice Logging for Phone & Radio
When call recording is critical to your operations, you need a professional, dedicated voice logging system. Total Recall Rack is the compact, reliable and entirely self-contained solution for recording, archiving, searching and replaying your important phone and/or  communications.

Easy Access to Your Important Information
Live monitor, search and replay voice recordings from the built in control panel, with simple navigation keys and a big, bright 130 x 97 mm TFT LCD display. Alternatively, all call recorder unit functions and configuration can be managed via your network and Remote Manager - PC software included with unlimited licenses as part of your solution.

Simple GUI and Navigation
Your voice logging solution can be managed from the control panel via three menus (Logging, Search an Options) and four simple navigation keys. Call replay control keys (play/pause, fast forward, rewind, stop) are also included, so you can access call recordings right at the unit.

Reliable & Fault Tolerant Voice Logger
Total Recall Rack is custom engineered for voice logging, offering superior reliability compared to PC based systems. Hot-swap power supplies may be optioned to provide an additional safeguard against unexpected system events. Optional SNMP alarming support provides the additional advantages of preventative maintenance and early indication of any system issues. As Total Recall is CentOS Linux based, you can take advantage of the security, speed and reliability of an enterprise grade UNIX operating system.

Long-Term Storage and Archive
Store up to 60,000 hours / 350,000 individual call recordings onboard at 16 kbps HQVQ compression. You may automatically archive calls at pre-set intervals to inexpensive CD or DVD media, or optionally via a TCP/IP network to a dedicated NAS or other networked storage location. Optional Blu-Ray support provides an ultra-high capacity portable archiving option.

Powerful PC Client Included
All unit configuration, live monitoring, search and replay functions may be performed from the convenience of your networked PC running Windows 7/Vista/XP/2K. Copy calls from your Total Recall voice logger or archive discs to your computer, or email calls in .mp3, .wav or secure .trc formats.
Remote Manager can also be used to add notes to calls in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where transmitted).

Multiple Security Options
Multiple password secured access levels ensure that important system functions are only available to authorised personnel. Access to all software functions and recording/monitoring channels is completely configurable on a per-user basis, which maintains your data security while extending the benefits of recording to more people within your organisation.

User-Definable Voice Logging
Start and stop recording (depending on your telephony interface) by voltage detection, VOX detection, and Record-on-Demande (software or DTMF code control, where available). Beep tone is selectable per channel, and access to live monitoring is configurable per analogue channel.

Record-on-Demand gives users the option to record or discard current calls, or even to partially record calls if required. Record 100% of calls, or between user-defined times - the choice is yours. Optional TCP/IP SMDR interfacing provides even more information, flexibility and security to your voice logging system.

Multiple Playback Options
Continuously live monitor calls by extension, call replay via control panel & unit speaker, headphones, line-out jack; or replay via the inbuilt media player in Remote Manager.

Record Everything

Record up to 72 analogue channels from anyline-level audio source telephones, 2-wayor broadcast radio, intercoms, microphones and more. Inputs are standard modular jacks that are compatible with a wide range of voice logging accessories. Alternatively, record up to 8 SIP or H.323 VoIP channels, in combination with up to 8 analogue channels if required. Analogue channels are field upgradable in 4, 8 or 12 channel multiples, up to the maximum of 72 channels.

Do you have Total Recall?
Proven in thousands of installations worldwide, Total Recall is the professional and cost effective choice in voice logging systems and services.

Can You Remember Everything That Was Said?

TOTAL RECALL CLASSIC RACK RECORDER - SPECIFICATIONS

Onboard Controls

• Built in 130 x 97 mm Colour TFT LCD, customised keypad, playback controls (play, stop, pause, fast-forward, rewind,skip forward), headphone jack with volume control, line-out jack.
  

Channel Capacity

• Analog: 72 simultaneous channels, in 4, 8 or 12 channel modules.
  

• VoIP: 8 simultaneous channels in 1 channel modules.
  

• Hybris Mode: 8 analog channels plus 8 channels of VoIP.
  

Recording Inputs

• Analog 2-wire POTS, FSKR, DTMF, PSTN line interface RJ11C/RJ12/RJ14.
  

• SIP (RFC3261, RFC2976, RFC2833), H.323 (ITU-T H.323, ITU-T H.225, ITU-T H.245), SDP (RFC3264), RTP (RFC3550).
  

Recording Triggers

• On Demand (via software or DTMF code trigger), off-hook voltage detect (6 levels, 5 to 30V), VOX (6 levels, -20 dBm to -40 dBm). VoIP session (SIP, H.323).
  

Onboard Storage

• Internal SATA hard-drive, provides storage for the most recent 60,000 hours or 350,000 calls (whichever occurs first) at 16 kbps HQVQ compression.
  

Offline Storage

• CD/DVD+RW archive device as standard, or optional Blu-Ray archive device and/or optional TCP/IP Network archiving. Store approximately 180 hours per CD-R, 1000 hours per DVD+RW, or 6,000 hours per BD-RE. Network archive 250,000 calls per session, up to target system capacity.
  

Reliability Features

• Built in event log & audit trail functions.
  

• Enterprise Linux system platform, purpose built for 24/7 voice logging applications.
  

• Optional dual hot-swap power supplies.
  

• Optional SNMP alarm integration.
  

Security

• Multiple user access levels, password controlled. Configurable channel access per user.
  

Operating System

• Linux (CentOS 5.2)
  

Onboard Database

• SQL, up to 60,000 hours or 350,000 calls. Configurable retention options.
  

• Optional PBX SMDR integration.
  

Remote Access & Management

• Remote Manager PC Software compatible with Windows 7/Vista/XP/2K is included with unlimited licences at no additional cost with your Total Recall system.
  

• Secure Java program provides PC based access to all system configuration and functionality, via your TCP/IP network or 56K dialup connection. Wizard-based installation & highly configurable per-user access security.
  

• Export, save & email calls in MP3, WAV or secure TRC formats via Remote Manager.
  

Call Playback Options

• Continuous live monitor by extension, call replay via built-in control panel & unit speaker, headphones, or line-out jack - or via your network & remote PC with Remote Manager software. Play, stop, pause, fast-forward, rewind and skip forward playback controls. Single press "Quick Recall" function for rapid search and replay of recent calls.
  

Playback Search Parameters

• Extension name, channel number, time, date, dialled number or incoming number (DTMF/CLI, where available), call duration, call direction, Record-On-Demand user, user-added note.
  

Network

• 10/100/1000 Mbps Ethernet, TCP/IP.
  

Dimensions & Weight

• Dimensions : 220 (H) x 480 (W) x 230 (D) mm.
  

• Weight : 10 Kg.
  

ALL SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE