Daytronik Solutions

REMOTE MANAGER PC CLIENT SOFTWARE

User Benefits

• Cost Effective Call Recording: Included with every Total Recall voice logging system with unlimited licenses.
  

• Flexible System: Install on as many client PCs as required. Manage one or multiple Total Recall voice loggers with one PC.
  

• Powerful Voice Logging: Comprehensive search, monitoring, playback and system management capabilities.
  

• Secure: Tamper proof recording format and multi-level access control definable per extension.
  

Key Features

• Windows™ 7/Vista/XP/2K compatible software.
  

• LAN/WAN/VPN or dial-up access to Total Recall phone recording systems.
  

• Connect to multiple Total Recall voice loggers.
  

• Real-time, single click call monitoring.
  

• Comprehensive user-definable search capabilities.
  

• Per-user configurable access to software functions.
  

• Feature rich call player.
  

• E-mail or export recording in WAV, MP3 or secure proprietary formats.
  

• Generate reports and audit trails.
  

Remote Manager is Microsoft Windows™ compatible software that allows remote access from a PC to one or more Total Recall voice loggers, via network (LAN/WAN/VPN) or dial-up connection.

It can be used to configure the recorder, play recorded calls, monitor current calls in real time, search the database, tag and notate calls on the database, download calls to the local hard drive, e-mail downloaded calls, play and save calls from Total Recall archive discs, generate reports,and export calls to WAV, MP3 or secure proprietary formats. Remote Manager also provides configuration options for recording on demand, allowing greater flexibility with recording policies.

To ensure the security of your voice logger, Remote Manager offers two levels of access security. Administrator level access gives full permissions for adding users and configuring Total Recall call recorders, as well as all the available monitoring and search functions. User level admission allows for monitoring, search and playback control only, intended for those who do not need to configure recorders.

No network? No prolem. Connect to your Total Recall via an external dialup modem (not supplied).

RECORD ON DEMAND PC CLIENT SOFTWARE

User Benefits

• Cost Effective Telephone Recording: Included with every Total Recall call recording system with unlimited licenses.
  

• Flexible: Install on as many PC systems as required.
  

• Powerful: Control recording, record partial calls only, and add searchable notes.
  

Key Features

• Windows™ 7/Vista/XP/2K compatible software.
  

• Network or DTMF phone key (where available) control of recording on specific individual extensions.
  

• Real-time recording control.
  

• Add searchable notes to recordings.
  

Record on Demand is an optional Microsoft Windows compatible client application that provides additional real-time telephone recording control to Total Recall end users.

Utilising an existing network (LAN/WAN/VPN) connection, users can start and stop recording of current calls, control which calls on their line are recorded and which aren't, and add searchable notes to current calls; all from a simple taskbar application on the user's PC.

If a user requires recording on demand functionality but does not have immediate access to a PC, recording can also be controlled by the use of configurable DTMF codes (where available) entered on a user's phone. The software application and DTMF codes are completely interoperable.

To ensure the security of your Total Recall telephone recording system, administrators have the flexibility to tailor the user's level of control with Record on Demand. This gives users the desired level of control, while ensuring continued adherence to company recording policies.

Record on Demand extends the benefits of recording to those who do not want all their calls logged, or who need a simple opt out method for legal purposes. The settings on Total Recall, Remote Manager and Record on Demand can easily be customised to your specific business structure and application.

Can You Remember Everything That Was Said?

The scalability of Total Recall means that there are limitless possibilities for connecting users and recorders, providing your business with a streamlined solution that matches your security and training requirements.

In an increasingly litigious and security conscious world, all industries and management levels can benefit from the protection of recording phone and radio communications, and create value though the quality analysis that monitoring provides. Are you getting the benefits?

ALL SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE