Daytronik Solutions

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The TCR-2000 is a new-generation single channel voice recording device for a wide range of users to complete their daily recording needs. More importantly, TCR-2000 is the device that meets the latest regulatory requirements, especially those imposed by the government after the financial crisis.

• Direct connection with analog phone line
  

• Direct connection with handset of digital/IP phone
  

• Meeting room / office desktop conversation recording
  

• Playback via built-in speaker or external earphone (for privacy of listening)
  

• Call monitoring in live via built-in speaker or external earphone (for privacy of listening)
  

• Direct connection with computer via built-in USB v2.0 port
  

• Call Recording Announcement implemented by built-in TD-100 (Optional)
  

• Call Recorder Warning Tone built-in support (Optional)
  

• Free software for replay, archiving and management in PC
  

• AA battery operating option
  

• Recordings centralization via computer network
  

• Recordings centralized by DCRS Central Archiving
  

TCR-2000 is Compliant to Applicable Law

The TCR-2000 does far more than just record conversations. TCR-2000 generates and sends Recorder Warning Tone to telephone line and record it together with conversations, assuring that telephone recording is compliant to the applicable law. TCR-2000 plays prerecorded statements to telephone line (or built-in speaker) and record them with conversations, enabling that financial planners, investment advisors, attorneys, trading agents and mission critical persons delimit the scope of rights and obligations in a legally-recognized fashion and accurately meet the compliance requirements of the applicable laws.

TCR-2000 Provides Excellent Security Features

Setup menu is where the system is configured and memory card is where voice recordings are stored. When speaking in term of system and recording security, these two areas are the core of TCR-2000. For effective protection to these two areas, TCR-2000 introduces 3 levels of access restrictions ("user level", "admin level" and "memory card") by making use of password, which forms the authorization condition that has to be met before a user can gain access to them.

Memory card is computer-readable media. For avoiding content of voice recordings from exposing to unauthorized persons in the case that a memory card was lost or even stolen, TCR-2000 is made to allow users to enable protection for voice recordings with encryption. TCR-2000 provides the security features that even an advanced PC-based voice logger can't supply.

Interface

• Sockets for direct connection with analog line or digital/IP telephone handset cord for recording calls
  

• Built-in microphone for recording of meeting room or office-desk persons talking
  

• 2 Lines x 12 Character LCD screen with backlight for display of important information, such as Caller ID, dialing number
  

• 16 buttons for input of 0-9, a-z, A-Z and controls of right, left, up, down, Enter and Esc
  

• Earphone jack for listening of recordings / live calls
  

• Line / handset / earphone jack collectively for delivery of prerecorded statements (optional TD-100 required)
  

Record and Storage

• Secure digital technology storing 2,300 hours of conversation recording with a 32GB SDHC card (72H / 1GB)
  

• Call recording activated by voice, loop voltage detect, manned operation
  

• Only "important" call recorded (manned operation required)
  

• Caller ID, digits dialed, date/time, Case ID, Comment and Value stored
  

• "Important" tag assignable (for permanent storage of essential recording)
  

• Recorder Warning Tone (optional)
  

Voice Playback

• Recordings or live calls played via built-in speaker or external earphone
  

• Last call played instantly
  

• Jump to bookmark and play
  

• Calls searchable by 3 different speeds
  

• Only the calls having Importance tag played
  

• Play from search result window
  

Security Features

• 3 levels of access restrictions by making use of password
  

• Password protection with disable/enable option
  

• Auto logout feature
  

• Recording encryption with disable/enable option
  

System Function and Alert Capability

• System setup for export to memory card
  

• System configured by memory card
  

• Mains adapter or battery powered (for mobility purpose)
  

• System software user-upgradable
  

• Battery low alert
  

• Memory card space-low and write-protection alert
  

Computer Support

• Built-in USB 2.0 port for direct computer connection
  

• Supplied with a free software for search, playback, management, email and conversion from PC
  

• Recordings centralization via computer network (optional)
  

• Recordings centralized by DCRS Central Archiving (optional)
  

TCR-2000 V2 TECHNICAL SPECIFICATIONS

• 168 mm x 62 mm x 21 mm
  

Power

• 5VDC 1.0A (main)
  

• 2 x AA size battery (alkaline/Ni-Cd 1.5V or Ni-Cd/Ni-MH rechargeable 1.2V)
  

LCD

• 2 Lines x 12 Characters (English/Japanese)
  

Interface

• Power in (5VDC)
  

• 2-wire analog line in/out
  

• Telephone handset cord in/out
  

• Earphone out (private listening)
  

• Microphone in (extended microphone)
  

• USB 2.0 port (for computer connection)
  

Button and Switch

• Power on/off switch
  

• Up/down button (menu up/down)
  

• Left/right button (volume and cursor left/right)
  

• Enter button (confirmation)
  

• Esc button (exit/abort)
  

• 0-9 buttons (input of 0-9, a-z, A-Z, play, pause, start, stop and more)
  

Start/Stop of Recordings

• Auto start/stop by on/off hook detect (call)
  

• Auto start/stop by VOX level (call)
  

• Manual start/stop (call and microphone)
  

Memory Card Type

• SD/SDHC card (32GB max.)
  

Recording and Storage Format

• Number of recording per memory card: 9,999,999 max.
  

• Length of a voice recording: 24H max.
  

• Recording format: ADPCM
  

• Recording format conversion: WAV and MP3 (via software supplied)
  

Playback

• Last call played instantly
  

• Matched call(s) played sequentially
  

• Play control (standard, auto next call, fast forward/backward)
  

• Partial loop play
  

• Bookmark play
  

• AVC (Auto Volume Control)
  

• Noise reduction
  

Security and Privacy Features

• 3 levels of access restrictions using password
  

• Voice recording encryption
  

• Memory card password protection
  

Microphone and Speaker

• Built-in speaker (playback/live monitoring)
  

• Built-in microphone (room/persons talking)
  

• External earphone connective (privte listening)
  

• Extended microphone connective
  

• Software upgrade via memory card
  

Advanced Setup Options

• Password protection on/off
  

• Cycle recording on/off
  

• Record trigger selection
  

• On/off hook detection for 24V or 48V
  

• VOX trigger threshold adjustment
  

• Gain adjustment (line, handset and microphone)
  

• Fields selection (Case ID / Comment / Value)
  

• "Important calls only" on/off
  

• Deleting privilege on/off
  

• Live monitoring on/off
  

• Encryption on/off
  

Telecom Line / Phone Connection

• Analog Central Office line
  

• PBX analog extension line
  

• Handset coil cord of digital/IP phone
  

Call Storage Information

• Date and time
  

• Caller ID (Bellcore, ITU-V.23 and Japan NTT)
  

• Dialed DTMF
  

• Important (marked during call progressing or under playback)
  

• Case ID, comments and value
  

• Calls bookmark
  

• Recorded from phone or microphone
  

Voice Storage

• 72 hours per 1Gb (ADPCM)
  

Search Calls

• Speedy search basing on date/time
  

• Conditional search by combination of date, time, phone number, Importance, Case ID, Comment and Value
  

User Operation Safety

• Memory card space low alert
  

• Battery low alert
  

• Memory card not present alert
  

• memory card write-protection alert
  

• "Important Only" recording mode reminding tone
  

Software Supplied

• Free software "TCR-2000 Player" for search, playback, management, email and conversion from PC
  

• Recordings centralization via local computer network (optional) or DCRS Central Archiving (optional)
  

ALL SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE